It’s Showtime … Lights, Camera, ACTION!

March 26th, 2010 by admin No comments »

Since I spent the last couple of weeks dealing with all the logistics of an educational conference and tradeshow, I thought this might be a good time to jot the joys of managing some of the details. This list is in no way complete but shares some of the behind the scenes snapshots.

Deciding on the number of rooms to block for a first time meeting is especially tricky because there could be large penalties if you guess too high or too low … start conservative and do several pulse checks 30-60 and 90 days prior. We were fortunate to have more than double our conservative block and the hotel was able to accommodate our needs.

Planning the educational portion of the conference is a little less complex as you are only dealing with a few speakers and their needs. Some of the components include:

  1. Finding a great key note speaker to warm and inspire the crowd
  2. Select stimulating topics that have an appeal to the general audience
  3. Finding the best authority to speak on that topic and a professional speaker that can mix medians to hold the interest and engage the audience
  4. Securing  transportation and accommodations if necessary
  5. Getting the Bio and summary script to market their topic
  6. Securing all audio-visual equipment and technical expertise to support their presentation
  7. Preparing their introduction
  8. Keeping them on timescan0025

Try to offer a few topics of interest and be sure to repeat the most popular topics so folks get a chance to mix and match.

The educational portion of the meeting has several expense line items where the tradeshow portion can not only cover the expense of the tradeshow itself but also the expense of the educational forum. The goal when hosting a tradeshow is to MAKE money when it is all said and done. The exhibitors should have a great value proposition that would make doing the show more cost effective than doing independent sales calls.  

  1. First look at the maximum number of booths you can accommodate … you may get more booths in the room by offering 8 x 10 than 10 x 10 but be sure you keep your buyer and supplier ratios at no less than 50 – 50 … you can charge a little more if your buyer ratio is 65 – 75% of the audience.
  2. Do a diagram of the space that shows where electrical and internet access will be and leave room for the crowds to stop and talk to the exhibitors.
  3. State upfront if you are allowing individual booths to have prize drawings or if those things are donated for raffle ticket sales and advertised by the emcee of the tradeshow.
  4. Be sure to block ample time for the tradeshow floor to be set up with pipe/drape tables and chairs and get those set up times spelled out in your contract with the venue as well as the decorator.
  5. The exhibit service company should send information to the exhibitors regarding shipping, handling, weight and size restrictions and prices for booth enhancements. They should also specify set up and tear down times for the exhibitors. Many tradeshows will have penalties if exhibitor begin to disassemble their before the show is officially closed.
  6. Special requests for placement near one another, oversized booths or shared booths need to be clear no less than 2 weeks prior. Special requests are usually highlighted and handled first filling in the other booths around them. This in no way ensures preferred placement and could actually be used to draw buyers to the back of the room. Sponsors ALWAYS get the preferred placement based on the larger financial investments.
  7. I try to keep good distance between competitive booths as the support of booth vendors is equally important. If there are “sister companies” and you want to be together don’t assume the logistics chair knows this is the “way it has ALWAYS been done”. If you want to ensure a special request has been met, ask for a diagram with your booth numbers in advance.
  8. If you arrive 30 minutes prior to the show opening, don’t expect the world to stop and cater to your assumed needs. Request your needs in a kind and professional manner and it is likely that the organizer will turn the world upside down to assist in resolving your issue.
  9. Having a great photographer and Hollywood props was a BONUS!    

The show we  just completed had 66 booths sold and 5 food and lounge stations throughout the room. It was a 3 hour show with over 250 participants. I was amazed when 1 exhibitor signed up 2 days BEFORE the show and shocked when the last available booth sold 15 hours before the show … talk about last minute!

As the organizer, wear comfortable shoes and know that after 7 hours on an unpadded floor every inch of your body will ache! Tradeshows are great networking and educational opportunities and an awesome way to see a maximum number of buyers in a very condensed timeframe.

Fam Trip, Group Site Tour, Hosted Buyer Program … When can YOU go!

March 7th, 2010 by admin No comments »

DSC_6698Regardless of what you call it, be sure you really are a qualified attendee. Don’t go if there is no chance you will book the venue in the foreseeable future. No one wants to be part of a trip where an unqualified buyer is taking advantage of the venue. In my last hotel we did 6 group site tours or familiarization trips in one year and each group was comprised of 10 – 12 planners.

It is a lot of work to organize flights, ground transportation, special dietary needs, gifts, a theme and an agenda where everyone gets to know new people and it is still educational and fun. We created the format once and duplicated it 4 times for just captive meeting professionals and twice for independent meeting professionals with their client. We did not invite significant others to keep it very business focused and found a Thursday – Saturday program worked best in that it did not cut into too much personal time.

To get 12 attendees, you need to invite at least 50 planners. Having several dates to offer helped to get qualified planners in at a time that best suits their schedule. We made it casual, interactive and left an afternoon for optional activities to show the variety of what your attendees can do in their spare time. Spa appointments were always a huge hit but city tours, attractions or special events can also be worthwhile. We kept it personal and focused so each guest felt like we recognized the most important person in the world. The cost is usually over $1,000 per planner so expect a well orchestrated follow up plan to track the success.

It is also wonderful if the local Convention & Visitors Bureau attends to talk about the destination, partner opportunities and the type of services they provide. Any preferred vendors should also participate to showcase their offering.

Depending on the ratio of business from the local market, it is fun to attend a “Show the Love” event that is a single meal with educational content or a dinner and overnight event. If you are doing a fair amount of business with a local venue, you should occasionally “shop” the venue to experience the service when the sales team is not around. That is the service that your guests receive.

No matter what you call these types of events, they can be an extremely effective use of your time in planning a meeting or event and build an amA2Zing lifetime relationship bond between the venue team and the professional meeting planner.

Measuring Your Priorities

February 18th, 2010 by admin 2 comments »

HAPPY February!!! It has been a little chillier than we Floridians are used to but it is giving us the time to stay cozy and get those New Year Resolutions accomplished … My prCB031351imary goal was weight loss and I am pleased to report I am down 11.5 pounds in 5 weeks! I’ll be happy to share my success formulas if you have an interest. Basically, it is about eating healthy and doing exercise … imagine that! The greatest deprivation has been eliminating my favorite adult beverage but the detoxification of all Caffeine, Refined sugar, Additives and Preservatives (CRAP) has been essential. It has been fun to invent new recipes that are creative, quick and easy. How are YOU doing on YOUR primary priority?
With regard to business, I promised to step up my game on writing about the things that will be most helpful to you. Your comments have been so important … there was a time when I thought I was casting thought to the wind! I appreciate the energy that comes back from you as you inspire and ignite more energy. Think of how that makes people respond to your requests when you feed them praise. WOW! It creates a power that can make mere mortals move mountains! We cannot motivate anyone other than ourselves but we can inspire others through affirmations. So go find the stars in your life and let them know how they have impacted you.

j0398747 This month I am focused on a fundraising event and awareness for an organization known as Dress For Success. This group restores dignity and hope for professional women in search of a new job. Women are referred to the agency and have a set appointment to meet with a volunteer that will help them select 2 suits, 2 blouses, a pair of shoes and a briefcase from the donations at the boutique. They will also assist with resume writing and have a computer lab to investigate opportunities to go out on interviews and launch their new life. Visit their new location at 1705 North Howard AvenueTampa during their OPEN HOUSE:

Thursday, February18th 11:00am to 2:00pm
Friday, February 19th 3:00pm to 6:00pm
Saturday, February 20th 9:00am to 12:00pm

Please plan to attend the fund raising Fashion event at SAKS FIFTH AVENUE February 25. Reservations are required and seating is limited. Details are found at http://bit.ly/9frpI7 .You will be in good company!

Also in the news … http://bit.ly/dvTzj7 … the latest on the Sustainable Business Conference & Expo. The topics will be announced later this month but mark your calendars!
Finally, the video intro to the website is on line! I am learning ways to improve memory techniques and to get noticed in cyberworld so I will be sharing those items along with ways that work to improve YOUR networking and meeting sizzle. Keep coming back for more!

Lots of FUN DIVA activities in the works!

February 8th, 2010 by admin No comments »

 Thursday, February 25, 2010 

Dress For Success Fundraiser and Fashion Event at SAKS FIFTH AVENUE

Please invite every professional woman you know.

It is such a worthy cause and we will have so many fun prizes and treats for everyone.
Make your reservation TODAY as space is limited!

 http://tinyurl.com/yzmmjsr

img_girlshopping

Saturday, Feb 27 Spa Diva Day

It’s anti-age girly-girl fun with the am A2Zing aesthetician, Marie Rose.

I have one last appointment open at 3:20 PM if YOU want to join in.

42-16060629

 Wednesday, March 3 Wine Diva

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Bottling, Tasting & Brewing Event 6 – 8 PM
Winemaking Pantry
10510 Portal Crossing Suite 104
Bradenton, FL 34211
www.winemakingpantry.com

Be sure to reserve your space in advance as all events have limited capacity.

Linda Elland, Your Missing Piece
A2Z Meetings & Events
Phone: 813-990-0950

www.A2ZMeetingsandEvents.com

Help for Haiti

January 19th, 2010 by admin No comments »

Update as of February 9, 2010

Planes are still leaving our area every Friday and the greatest current need is for diapers and baby formula. Food is still a top priority. THANK YOU to everyone who donated. Laurie was able to locate an Xray machine and several medical supplies. Simple bandaids and ointments are easy to pack up and will be useful. Rewards greater than riches are yours to enjoy! The contact information listed in the initial blog is still valid so let your heart lead the way.

THANK YOU!!

 

Hi Everybody,
We all want to help in some small way and now we have a chance! The biggest challenge isn’t getting donated goods, it is getting donated transport to Haiti. A colleague has arranged by partnering with a local charity that is organizing medical flights into Haiti. They are willing to accept cargo on their DC-3s, and the first flight leaves on Thursday. If you want to help, these are items we want to get to Haiti ASAP, in order of priority:
1. Medical supplies/first aid supplies- everything from gloves, masks, gowns, ER drugs to OTC items such as gauze, bandages, band-aids, peroxide, antibiotic ointments, rubbing alcohol, disinfectants and cleaning supplies. Also, there is an URGENT need for X-Ray equipment. Right now broken bones are being set w/o the benefit of x-rays. Casting supplies are also needed.
2. Baby formula, food, bottles and diapers …. Lots of diapers!
3. Survival items (think camping) – sleeping bags, blankets, pillows, tents, cots, etc. Most people are living and sleeping out of doors, under sheets.
4. Toiletries – soap (liquid is preferable to bar soap), toothpaste, toothbrushes, etc.
5. Nonperishable food and water
6. Just a quick update on my previous list: I need to move food up to a 1 or 2 priority. Think big bags of rice and bags of dry beans! Cheap, easy to store, easy to transport, and relatively nutritious. Cans are heavy and bulky and people may or may not be able to open them.
If anybody would like to donate any of these products, please get them to me by the end of Wednesday. I will be attending the Manatee Chamber business after 5 event this evening and in St. Pete tomorrow attending the Meeting Planner International meeting at Suncoast Hospice if anyone would like to participate or you can drop it off at:

Remmel Wellness Center
6416 Dr. Martin Luther King Jr. St. No.
St. Petersburg, FL 33712
(t) 727-525-1141
Because of the space constraints and logistics, we have been asked to hold off on donations of clothing and building supplies. Please pass this on to everyone in your contact list. Laurie Puckett of Remmel Wellness Center will collect, sort and box the donations and get them to the planes. The transport that she has arranged will have security and will be bringing our supplies in directly to two missions working in Haiti – MVI and Mission Haiti.
Also, if you know anyone with a medical background (doctor, nurse, surgical tech …) who wants to go to Haiti and volunteer their time, have them contact her and she will get them in touch with the folks organizing the medical side of things.
Thank you in advance for any assistance you can offer and God Bless!

Are You Memorable?

January 19th, 2010 by admin 1 comment »

We are all looking for business and ways to get the word out.

How can you be sure your message is being heard?

Get Aggressive with Your Marketing

  • Have a great website that really demonstrates your expertise
  • Create a weblog (Blog)
  • Toot your horn on what is so great about you
  • Have a great brochure
  • Have the best business card you can get

Focus on Customer Service

  • Be attentive to your customer’s uniqueness
  • Outline in clear terms what your agreement is
  • Ask for 3 things when you deliver a great product or service
    • Testimonial
    • Referral
    • Repeat business

Schmooze

  • Network
    • Get to know THEM first
    • Don’t “data dump”
    • Be ready with your elevator pitch
  • Build compatible partnerships and praise their work
  • Know your competition and when they might be a great choice

Get Involved

  • Don’t just be a card carrying member
  • Embrace every opportunity to be on panels or do public speaking
  • Join networking groups that stimulate growth
  • Volunteer your talents for the benefit of your industry

Sharpen Your Skills

  • Read journals on your industry and related industries
  • Join social online networks and contribute to group blogs
  • Learn a new skill that will enhance your product or service
  • Ask for advise
  • Attend webinars

Stand Out

  • Dress for success
  • Do your homework in getting to know them and allow them to “paint the canvas”
  • Be a problem solver
  • Tell them a story about how your product or service was helpful to another client

A Powerful Elevator Pitch
The goal of creating an elevator pitch is to craft a statement that explains to someone — without any experience in your industry —
what you do, how you do it, and who you do it for. It should be straightforward and easy to understand and digest.
Here is a really simple formula you can use as a basis for a powerful elevator pitch:

  • Part I: Ask the other person a question that identifies a common problem. This engages them and gives you a lead-in to Part II.
  • Part II: Give a boiled down version of what you do and how it solves the problem you identified in Part I.
  • Part III: Provide a call to action that specifically tells the other person what you want them to do now.

What’s your elevator pitch?

How much of your time is spent planning meetings or events?

December 30th, 2009 by admin No comments »

http://polls.linkedin.com/p/72088/aogyv

I bestow upon you the gift of time.

December 29th, 2009 by admin 7 comments »

HAPPY New Year!!! What a glorious time of year this has been! I was able to help 2 new clients and still spend time with my loved ones. I started the month of November with things I was thankful for and they just multiplied as each gift was announced. I was determined to sprinkle positive energy on every person I was able to interact with and the more I gave away, the more it multiplied. I intend to continue to sprinkle positive energy throughout 2010 and I look forward to helping more friends and clients save time by planning and executing successful meetings on their behalf. I have so much fun doing this and YOU get the gift of time. Take a peek at the new expansions to my website.   http://www.A2ZMeetingsandEvents.com Sound has been added for 30 seconds and video clips are next! A newsletter will also be coming out in 2010 and your tips and tricks may be included if you write to me.

In my journey this year I have met some amA2Zing people and one of them has given me the gift of overflowing gratitude. Thank you, Terre! This was her latest gift. It is so awesome … please enrich yourself by taking the time to read this inspiring note and you will understand the gift that has been bestowed on you. Take advantage of this gift and bestow gifts on those you love and respect.


Angel
Thanks to Victoria Esther Ben-Toviya

This Thursday evening, Dec. 31st, will be the end of the first decade of the century. It will herald in the second decade, and begin the first “double digits” of the century 2010. (Remember when you went from 9 to 10 years old – double digits?!) It will also be the second full moon of the month of December, making it a BLUE MOON (in Cancer)! There will also be a partial eclipse of the moon in North America. At this season of short daylight, we have the double gift of the silvery reflected Light from the moon again to shimmer on our New Year’s Eve at this auspicious moment in history.

Some say that Moon Light is filled with feminine energy. Some say it is a time of fullness of vision (more light available at night) and therefore a good time for meditation upon our Inner Vision. Some say it is a time to look to our own feminine side and see how we most fully utilize our potentials for life giving – to ourselves and overflowing to others from our own “fullness”.

What is this New Year bringing to your Pathway? What have you been conscious of lately? I hope you will take time to write it down and take one (first) step in whatever that is. What has been on the edge of your consciousness – hovering and hidden (partial eclipse) in your unconsciousness? Take some time to sit with those unconscious shadows and allow them to emerge, be recognized, integrated, and acted upon in a positive way for your personal growth and development.

What is your “theme” for this year? (Check with your Inner Self). It might be your “Year of Peace”, so you seek Peace throughout your days this year. It might be your year of “Joy”. Where will you find joy this year?

What gift do you bestow upon others this Year? “I bestow upon you the gift of ____”. Let your own inner wisdom fill in the blank for each person you love; bestowing this “wish” for them to receive in the coming year. I received the gift of “fun” from my sister. In the coming year I will look for ways to experience fun in my life.

I bestow upon you for this coming year, in the words of Julia Child, “Bon Appetit!” In Hebrew, “B’tai Avone” and may you have a wonderful appetite – for LIFE! (Send me this phrase in languages you know! I want to hear them!)

If we are to help our patients live fully – it begins with us!

Let us celebrate life this year, 2010, with gusto, appetite, and eagerness for each juicy moment of Life to be rich, bold, bodacious and succulent!

Love and blessings to the Earth Angels with whom I am privileged to work,

Victoria Esther Ben-Toviya, MA, BCC
Chaplain

Tips for Designing a Great Meeting Request for Proposal

December 5th, 2009 by admin 4 comments »

Oh Lord, please don’t let me be misunderstood!DBU011

We are all so busy these days and one missing piece in the puzzle could be the weak spot that makes the rest of your meeting sag. Great communication is easy if all parties start with a complete understanding of the goals. So what kinds of things do the bidding parties need to know about your group? Have you communicated everything?

What is the objective and profile of the meeting?
o Is it a training meeting, board meeting, sales, continuing education, incentive?
o If you wanted to accomplish 3 – 5 key things, what would those be?
Who are your competitors?
o Include a clause stating that competing groups will not occupy the hotel over your meeting dates
Describe the profile of the audience.
o Are individuals encouraged to bring family members?
o What is the percentage of males/females? Age range?
o Are there special needs unique to your audience?
? Specific products, cuisine, smoking
? Disabilities that require special accommodations
o What is the geographic mix? (If your audience is international, will translators be needed?)
o What is important to the attendees? (past successful themes, events or venues)
Describe specific meeting and guest room needs.
o Desired meeting flow and meeting room set ups (diagrams are helpful)
o Include days, dates and times
o Include set up and tear down times and 24 hour hold when necessary
Give room rate range sought after and parameters of flexibility
o Patterns of arrival and departure could impact rates greatly
o Be specific on room types desired
List specific inclusions you would like in the proposal
o Complimentary room ratio, staff rooms, upgrades, etc.
Provide at least 2 years of group history by night (rooms blocked versus rooms utilized)
What is the decision process?
o Who decides?
o When will the decision be made?
Site inspection request
o What is the policy for site inspection and detail meetings?

ASK ABOUT:
o Taxes, service charges, additional fees and inclusions
o Ground transportation & parking fees
o Internet access in guest rooms and meeting space
? Fees
? Technical support
o Business center services and pricing
o Labor conditions
o Ownership and management of the hotel and for how long
o Ancillary & support services
o Risk assessment /management
o Events at the hotel or in the city during your dates

Not everything on this list will pertain to every group. Save yourself some stress by communicating items on this list that will impact the outcome of your meeting.
For other helpful meeting tips visit   http://www.a2zmeetingsandevents.com/tips.html

Tips to delegate tasks and keep control of what really matters

November 11th, 2009 by admin 13 comments »

I spoke with a corporate meeting planner recently and she said “I’m happy to have a job but I lost my assistant in the downsizing and now I am doing the work of two people. I feel as though I was demoted. There is not enough time to do it all and do it well.”

Did you know you can hire a professional meeting planner to do all the research, negotiate all components of the meeting, ensure the best rates at no cost to you or your company?

Regardless of whether your meeting is an intimate board meeting, an intense sales training meeting or a multi-day trade show, what you want and expect as your end result is the same…. a successful and well received event. As all professional meeting planners know, the key to a successful event is dependent upon the seamless execution of your details.
If you have experience in the meeting planning industry, you may be quite capable of managing the event yourself. Assistance with advance research may be all that you need to get the process started. If you do not have background in meeting and event planning, allow a professional consultant to lead you on the path to securing the right site with the right terms.
A professional meeting planner will save on your budget expense and add some cost effective enhancement ideas. They will partner with you and become an extension of your team. They can yield a more detailed site selection process along with a better contract, all the while insuring the needs of your event are considered.

Why isn’t there a fee for this service?
Independent meeting professionals do not charge any fees to our clients for hotel site selection services because we are compensated by the hotel you choose on each room they sell to your group. Hotels give us a placement fee, this does not inflate your room rate what so ever. Your buying power is increased because we book thousands of rooms per year, at multiple properties. Hotels compete for your business, benefiting you with the lowest room rates available. It is in the best interest of the hotel to offer great rates to our clients, so we may in turn book their hotel or their brand again for other business.

Will hotels raise their rates to compensate your placement fee?
No. The hotel rates that A2Z Meetings & Events receives are at least as competitive as those you might find on your own – with the placement fee already built in. A2Z is able to negotiate these great rates due to the large quantity of business we direct to the hotel industry. The added bonus is that we know the rates and seasonality of properties throughout the country so we can make recommendations of how and where you will get the best value for your dollar.

Are meeting planners biased when choosing a venue?
An independent meeting professional will have your best interest and needs as their first priority. You are the decision maker as to where the meeting goes. Our job is to negotiate the best overall value package so you can make the best decision. The placement fee is fairly standard within the industry, so the meeting planner’s “pay-out” is comparable wherever the meeting is booked. Professional meeting planners rely heavily on their reputations and the referrals they acquire so you can be confident they are going to work hard to earn both your business and your respect.
Enlist a planner that is honest about receiving a placement fee. We have over 27 years of experience in the meeting and event planning industry. We have earned a reputation by providing quality services based on an honest and ethical relationship with our clients and the properties you select. We work hard to gain and maintain your trust.

Are there other services available besides site selection and contract negotiation?We are experienced in all avenues of professional meeting and event planning and have a team of service providers that assist us when a group chooses to have us work the meeting. The fee based services available are listed on our A2Z Meetings & Events website. Many independent meeting planners only provide the complimentary site selection and contract negotiation services while we will see you through from A2Z!